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NEW YORK — The food safety crises that have battered the once high-flying Chipotle Mexican Grill over the last year are now taking a toll on its executive suite.

Montgomery F. Moran, a co-chief executive who has long presided over the company’s operations, will step down early next year, the company announced Monday.

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It also said it would be changing the board.

“We all agreed that one CEO will serve the company better,” Steve Ells, Chipotle’s founder and other chief executive, said in a phone interview. “The board decided that one CEO would be me, and I’m looking forward to a continued friendship with Monty.” The company declined to make Moran available for comment.

Chipotle has struggled to regain its footing after food safety failures that started with a norovirus outbreak last year.

Sales in stores open at least a year, a key measure of a restaurant chain’s health, have failed to recover as fast as the company and Wall Street had expected.

Shares have fallen more than 30 percent in the last year.

The company says about 33 million new or lapsed customers ate at a Chipotle restaurant in the last six months, but fewer of them made repeat visits.

Last week, the company said roughly half of its stores had failed to deliver the customer experience it expected, a part of the business overseen by Moran.

Chipotle is also dealing with an activist investor in William Ackman, whose Pershing Square Capital Management disclosed in September that it owned a percent stake in Chipotle.

Chipotle and Pershing Square have described their interactions as “cordial” and productive.

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Pershing Square declined to comment Monday.

Ells said Moran’s departure was not at Pershing Square’s behest. But other investors have been clamoring for change.

Chipotle is also planning to overhaul its board, where the median tenure is 17 years and four of the seven outside directors were appointed when the company was still private.

Critics have also deplored a lack of diversity on the board, which is all white and has one female member.

Ells said the company would announce changes to the board shortly.

Moran, who was appointed to his position in , was known as somewhat of a taskmaster when it came to overseeing employees. Before he was a co-chief executive, he was the company’s chief operating officer.

Last week, Chipotle executives said that in part because of an extensive new food safety program the company had instituted over the last year, the amount of time it took customers to get through the assembly line as their meal was made had increased.

Spot checks by executives and the company’s auditing team found used napkins left on tables, smudged windows and doors, and messy condiment stations. Some customers using the Chipotle app to order were told their meal would not be ready for 45 minutes to an hour.

Such issues largely fell under Moran’s supervision, but will now fall to Ells, a self-described perfectionist who founded the company in

“Prior to the crisis, we would have maybe six, seven, or eight changes to our operational protocols a year,” Ells said.

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“Post-crisis, we’ve introduce dozens and dozens of them, and that’s a lot to handle.”

He said that while employees had received top marks from internal auditors for embracing those changes, many of which were related to improving food safety, that may have caused lapses in other areas, including customer experience.

Ells said he planned to change the incentives for employees who excel.

Chipotle is already one of the handful of large restaurant chains that pays starting employees above minimum wage, and it offers benefits like paid vacation, sick leave, and tuition reimbursement.

Howard Penney, a managing director and restaurant analyst at Hedgeye Risk Management, said Moran’s departure was not enough.

“The problems with Chipotle go deeper than the operational issues,” said Penney, who last week said on Twitter that Moran was likely to leave the company. “They need to find someone with turnaround capabilities to help re-engineer the company.”